Returns & Exchanges
At Skirack, we want you to be completely satisfied with your gear, which is why we offer a 30-day return window for unused items in their original packaging. Whether it's a fit issue or a change of heart, our team is dedicated to getting you back on the trails or slopes as quickly as possible.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Package Your Gear
Carefully place the unused items back into their original packaging, ensuring all tags and labels remain attached to the product.
- 3.Apply Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your package before dropping it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects and processes your return, a refund will be issued to your original payment method within 5 to 7 business days.
